Warranty

What is covered under the warranty on my Diamondback?

Every part on your new Diamondback bicycle has at least a one year warranty. The frame and fork has a warranty for 1, 5 or as many years as you (the original purchaser) own the bike. For more information on the warranty of your Diamondback, refer to page 32 in your owner’s manual or download it by clicking here.

Can you send warranty items/parts for my Diamondback directly to me?

No. For your convenience and safety, all warranty service is performed by professional bicycle mechanics at authorized Diamondback dealers. For more information on the warranty of your Diamondback, refer to page 32 in your owner’s manual or download it by clicking here.

I bought a Diamondback from a friend. Is my bike still covered by a warranty?

Unfortunately (assuming you’ll ever need a warranty), the warranty that covered your Diamondback was nontransferable. Meaning; it was for “the original retail purchaser” of the bike. To read more about the warranty policy that used to cover your bike, refer to page 32 of the owner’s manual or download it by clicking here. Fortunately for you; if your friend spent much time at all riding the bike, any kind of defects in materials and/or workmanship would have already surfaced and been dealt with by now.