Bikes / Dealers
I can’t find prices for any of the bikes on your site. Where can I look to find this information?
Look no further than your local authorized Diamondback dealer. They will be happy to work with you to determine which Diamondback bicycle will meet your needs as well as your budget. The pricing information provided on this website is only meant to help you narrow down your search. If you’re shopping for a bike, you’ll probably have an idea of a price range that you plan to spend on one. Further narrowing down of the price and the specific model that would be best for you should take place at your local Diamondback dealer.
What makes Diamondback bicycles worth so much more than the bikes that are sold in toy stores?
The disposable bikes that are sold in toy stores are toys. They are meant to be used a couple of times, broken and then buried under the toys that are not yet broken or contain dead batteries. Diamondback bicycles are made to be ridden and to provide you with many years of safe and enjoyable use.
How do your Diamondback bikes compare to others?
Ours are better.
Where are your bikes made?
Like all other affordable bicycles, Diamondback bicycles are made in Taiwan or China. We can hope that one day our competitors’ bikes as well as our own will be made here in the US of A, but until that day comes, they will be made in Asia.
I’m looking for a specific Diamondback. Do you know if my local dealer has one in stock?
No. We have no way to track the inventory of our dealers. To find out if your local authorized Diamondback dealer has the bike you’re looking for in stock, simply give them a call or send them an e-mail if an e-dress is provide.
I registered my bike on-line, didn’t record the serial # and it got stolen. How can I find out what my serial # is?
Not a problem. Ideally you’ll have a safe place at home where those numbers are kept, but if you can’t find your bike or your serial number, give us a call at (253) 395-1100 and let us know what your full name is, where you live, and which Diamondback you had. We should be able to find your serial number within 3 business days. Please note that we will only have your serial number if you gave it to us by either registering your bike online or filling out / sending in the registration card found in your owner’s manual.
I don’t live in the U.S. but would really like to buy a Diamondback. Where can I find one in my home country?
Since Diamondback bicycles are indigenous to the U.S., you may not be able to find one outside of the country at all and if you do find one, the odds are pretty good that it will be a relative of one of the models seen within this site, but not the exact model. If you live in the U.K., you can find a “stockiest” through their website here. If you live outside of the U.S. and the U.K, click here to see a list of international Diamondback distributors and their contact information.
Why doesn’t my local dealer have a certain bike that I saw on your website?
They must not have been expecting you. Each IBD (independent bike dealer) is just that; an independent bike dealer, so they stock the bikes that they believe will best meet the needs of the market they’re in. Specialty sporting goods stores operate the same way. If you’re after a bike that you don’t see on their floor, ask them if they have any in back or on the way. If they don’t intend on bringing the model in, you’ll have to call other dealers, but all authorized Diamondback dealers can order any Diamondback bicycle in our line.
I lost my owner’s manual, how can I get another one?
We try not to keep much paper around (including owner’s manuals), but you can download one here.
How can I get a current Diamondback catalog?
The catalog can easily be downloaded from this website. Simply click catalog download and select the catalog you’d like. If you’d like to receive a copy of our printed catalog in the mail, give us a call at (800) 222-5527 and dial up extension 448. A recorded message will ask you to slowly and clearly enunciate your name, address and specify the catalog you’re requesting. Your Diamondback catalog will arrive within 7 to 10 business days.
How can I tell what year my Diamondback was made?
The best place to start is your local Diamondback dealer. If the dealer doesn’t know, and you have reason to believe your bike may be from a time when mag wheels and laidback seatposts roamed the earth; you might try vintagebmx.com. There you’ll be able to converse over the keys with guys who are quite possibly older than your dad and who can tell you anything and everything you want to know about the history of BMX.
I have an older Diamondback. Can you tell me how much it’s worth?
No. There is no “Blue Book” for bicycles. Your bike’s monetary value is no different than that of anything else; it is worth whatever you can get someone to pay you for it. Your local authorized Diamondback dealer should be able to give you a good idea of your bike’s current market value, should you want to sell it. If your intent is to come up with an inflated $ amount to convince your friends that your bike is worth more than theirs for some reason; simply multiply the original cost of the bike by it’s current weight and divide that number by 5.